Rebbl FAQ

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General Info & Nutrition

What is REBBL?

REBBL Soulfully Crafts organic, plant-based functional beverages that vitalize the body and taste exquisite. We harness the best of the Plant Queendom into deliciously nourishing elixirs, proteins and tonics that are a reflection of our obsessive attention to ingredient purity and potency. Celebrating traditional plant and super herb wisdoms refined over millennia which are only now being openly shared, studied and embraced globally, every bottle of REBBL is certified organic, soy and dairy-free, gluten-free, GMO-free, and made without cane sugar, natural flavors or agave.

Are your beverages perishable or shelf stable?

All of our beverages are perishable and require refrigeration. If you’re sipping your favorite elixir on-the-go, we recommend consuming within a few hours of the bottle being outside a standard refrigerated temperature (roughly between 33-38°F).

Is REBBL Pasteurized?

Yes, our product is flash pasteurized — not high pressure pasteurized. The thermal process we use is much gentler than high pressure pasteurization, which allows us to get the most benefits from all the delicate super herbs in our products.

What quantity of super herbs are in each full bottle?

Elixirs

  • Ashwagandha Chai: 650mg 10:1 full spectrum extract (equivalent to 6500mg of whole root powder)

  • Maca Mocha: 750mg 4:1 extract (equivalent to 3000mg whole maca root powder)

  • Maca Cold-Brew: 750mg 4:1 extract (equivalent to 3000mg whole maca root powder)

  • Matcha Latte: 2,600mg matcha (35mg L-theanine)

  • Reishi Chocolate: 200mg (70% Beta-glucan) 

  • Reishi Cold-Brew: 200mg (70% Beta-glucan) 

  • Schizandra Berries & Creme: 5:1 extact (equivalent to 5g fresh berries)

  • Turmeric Golden-Milk: 1800mg whole turmeric root & 1000mg ginger

  • 3 Roots Mango Spice: 320mg ashwagandha 10:1 full spectrum extract, 1000mg whole turmeric root, 1000mg whole ginger

  • Yerba Mate Mint Latte: 2500mg yerba mate (extracted), 500mg moringa leaf

Proteins

  • Cold-Brew Protein: 320mg ashwagandha 10:1 full spectrum extract, 250mg maca 4:1 extract, and 100mg reishi extract (70% Beta-glucan) 

  • Dark Chocolate Protein: 320mg ashwagandha 10:1 full spectrum extract, 250mg maca 4:1 extract, and 100mg reishi extract (70% Beta-glucan) 

  • Vanilla Spice Protein: 320mg ashwagandha 10:1 full spectrum extract, 250mg maca 4:1 extract, and 100mg reishi extract (70% Beta-glucan) 

  • Banana Nut Protein: 320mg ashwagandha 10:1 full spectrum extract,1000mg whole turmeric root, 1600mg cinnamon bark

  • Mint Chip Protein: 320mg ashwagandha 10:1 full spectrum extract, 250mg maca 4:1 extract, and 100mg reishi extract (70% Beta-glucan)

  • Hazelnut Chocolate Protein: 320mg ashwagandha 10:1 full spectrum extract, 250mg maca 4:1 extract, and 100mg reishi extract (70% Beta-glucan)

Are these beverages caffeine free?

While we have several caffeine-free products, many of our products contain caffeine, some of which is naturally occurring from ingredients, like cocoa powder, for instance. Find all of our products and their caffeine quantities listed below:


<10mgHazelnut Chocolate Protein
<10mgMint Chip Protein
140 mgReishi Cold-Brew (cold-brewed coffee)
140 mgCold-Brew Protein (cold-brewed coffee)
140 mgMaca Cold-Brew (cold-brewed coffee)
80-100 mgMatcha Latte (matcha green tea)
50 mgAshwagandha Chai (assam tea)
50-60 mgYerba Mate Mint Latte
10-20 mgDark Chocolate Protein (chocolate)
10-20 mgReishi Chocolate (chocolate)
10-20mgGold Label Elixir
7 mgMaca Mocha (chocolate)
0 mgTurmeric Golden-Milk
0 mgVanilla Spice Protein
0 mgBanana Nut Protein
0 mgSchizandra Berries & Creme

How long is my Elixir good for after opening?

For optimal freshness, we recommend enjoying your Elixir within 3-5 days of opening — and it should always stay refrigerated!

Are your drinks gluten free?

Our products are naturally gluten free, as we don’t use any gluten-containing ingredients.

Are your drinks vegan?

All of our products are vegan except for the following:

Turmeric Golden-Milk Elixir
Matcha Latte Elixir
Schizandra Berries & Creme Elixir
Yerba Mate Mint Latte Elixir
Mystic Mint Tonic
Ginger Gold Tonic

These 6 flavors contain organic honey.

Can I heat my Elixir?

Yes, our beverages can reach 180 degrees F and still maintain the efficacy of the herbs, but they shouldn’t stay at this temperature for more than 30 seconds to a minute.

Why coconut sugar?

Coconut sugar, our low glycemic sweetener of choice, is minimally processed from coconut palm sap, and has the benefit of being the most nutritious and mineral-rich. The fructose levels of coconut sugar are only 35%-38% compared to approximately 50% in sugar cane and 70-97% in agave.

Why stevia?

In addition to organic coconut sugar, our Elixirs are sweetened with organic stevia, a very special plant and important ingredient in achieving our delicious formulas.  Using this ingredient allows us to reduce the overall sugar content of our beverages by 30% or more. It’s also zero on the glycemic index! With this ingredient we’re able to make delicious tasting beverages with much lower sugar content than comparable drinks.

What is quillaja?

You may be wondering about our ingredient quillaja. There is a lot of information out there to gather on the subject, and we realize some of it can be unclear. We hope the following helps you further refine your understanding of the subject and give some peace of mind regarding our use of this ingredient.

 

We have noticed the references to quillaja bark in many online sources as being “unsafe for consumption” are referring to the consumption of the bark itself — not the extract itself.  We use quillaja extract.  Quillaja has many hundreds (if not thousands) of years of traditional/historical use as a medicinal plant in the Andean culture and is highly regarded for its medicinal properties when used correctly.  The extract from this unique Chilean plant has a variety of traditional uses but is also a natural emulsifier, which we use to keep small particles of coconut oils in the beverage from adhering to each other and floating to the top of the beverage in solid clumps.

 

We pride ourselves on an obsessive attention to ingredient purity, potency and authenticity, and this natural ingredient has met our very strict criteria.  Ultimately, this ingredient has worked well for us in maintaining the delicious experience of our elixirs.

Do any of your beverages contain dairy, soy, refined sugars, fillers, carrageenan or gums?

Absolutely not.

Did you change the amount of reishi in your products?

You may have noticed the milligrams of reishi in our products has recently changed.

While it may seem that the 400 mg of reishi extract originally in our reishi products has decreased to 200 mg, the efficacy (strength!) of this herb in our beverages has actually increased. The reason for this is that we are now using a 70% Beta-glucan extract, which is a more concentrated extract of reishi and about 140 times as potent as the raw mushroom by weight.


Ordering Online

When can I expect my order?

Our warehouse ships to guarantee delivery between Tuesday and Friday of each week.  Because our products are perishable, we do not ship for weekend delivery or ship to any PO boxes.  You’ll receive email and text updates after your order has been shipped, when it’s out for delivery, and immediately after it has been delivered!  

After placing your order, you will receive an email confirmation with a link to track your order status at anytime.  Can’t find that email? Simply login to your account to get up to date information on your order at any time.

Do I need to refrigerate my REBBL bottles after they are delivered?

We ship our products to arrive at your door cold, but please refrigerate your REBBL shipment as soon as possible after delivery.  If your bottles were received warm and without coolant ice packs in the box, please send us photos as soon as possible so we may address this with our warehouse and issue a replacement order.

 

REBBL is not responsible for boxes which are left outside after delivery or locked in mail rooms, etc. that are outside of our control.  We can not control what happens to our bottles after they are delivered. 

 

You’ll receive text and email updates as your order is in transit so you’ll know exactly when to expect them to arrive!

Are your shipping materials safe for the environment?

We’re proud to say that our boxes, liners, and ice packs are all fully bio-degradable or curb-side recyclable.  We’re proud to partner with Temperpack for our liners and boxes, and Polar Tech for our non-toxic, biodegradable ice packs!

How can I change or cancel my monthly subscription?

You can pause, skip, change, or cancel your ongoing REBBL subscription at anytime.  To do so, just login to your account here.  

If you have trouble login or haven’t created an account, you’ll need to do that first at this link.

Why isn’t my discount code working?

 If you are having issues using a discount code, please check the following:

  • Check that the code was entered correctly
  • Ensure that your order is not a subscription (discount codes cannot be applied to subscription orders)
  • Some codes have rules and restrictions. Make sure to check these out!

If you are still having trouble and believe your discount code is valid, please email leon@rebbl.co 


Packaging & Environmental Impact

Why do you bottle in plastic?

The most important factor in our decision to use plastic over glass is that we currently do not have a choice to bottle our elixirs in glass. There are specific food laws that govern the type of processing that is necessary for the class of foods called “low acid foods.” There is only one type of processing that is legal for low acid beverages (like REBBL) that is also packaged in glass, and this is called “retort”, which is essentially pressure cooking the beverage after it has been bottled. The problem with retort is that you have to subject the beverage to incredibly high temperatures (250F) for 30 to 50 minutes(!). This is unacceptable for our products that are made with high levels of valuable and delicate herbal ingredients. So, if you eliminate retort processing as a possibility, there are no manufacturing facilities in North America that can bottle our Elixirs in glass.  If we were making juices, we could use glass bottles easily, because these are all considered “high acid beverages” with a pH below 4.2. Everything we make has a pH above 4.2 and is thus controlled by the processing authority of the state of California.

 

With all that said, we recognize the magnitude of concern around plastic, and in true REBBL nature, we are currently in the process of transitioning to a more sustainable package.  In addition to our continued focus on impact sourcing and creating a future without human trafficking, REBBL is excited to share our commitment to 100% Post-Consumer Recycled Plastic. By early 2020, REBBL will be one of the first companies in the food industry to transition to 100% rPET. This process has been complex and costly, but one that we have diligently been working on and are proud to prioritize. We see this as an opportunity to step up as a leader and boldly go where no ready-to-drink functional beverage brand has gone before.

 

As you may know, recycling is not just about consumers separating used plastics into the right bin. It’s also about the markets for our used goods. The reality is, only a small percentage of the country’s ‘recyclables’ actually go through the full process, as it is cheaper to create new plastic rather than use post-consumer recycled plastic. By boldly transitioning to 100% rPET (recycled polyethylene terephtalate), we aim to grow the demand for rPET – that is, plastic that has previously been used for packaging. Ultimately, we hope this shift away from virgin plastic helps to revolutionize the food industry and create long-term, close-looped solutions in packaging and sustainability at large.